Rental

Rent a satellite handset for that short trip, work or adventure.rental-system.png

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FREQUENTLY ASKED RENTAL QUESTIONS

[1] How do I book a rental phone?

[A]  Please call our team on 1300 140 150 to discuss your requirements. Alternatively, please email sales.au@networkinv.com

[2]  How long do I need to allow before my leaving date to rent the satellite handset?

[A]  Please allow as much time as possible to place your booking to avoid any potential shipping delays and secure availability.

[3]  How is the phone sent & returned?

[A]  NI sends the phone via TNT Overnight Express.  Return postage is included via a Post Bag and self addressed provided with the order.  So simply find a red Post Mail Box and post it at the end of your trip.

[4]  Should I take out insurance on the satellite handset, and if so for how much?

[A]  Yes, it is advisable as once the handset is allocated a tracking number and posted, the item is at your risk.

[5]  What comes with the satellite equipment rental?

[A]  You will receive a Pelican case containing the satellite handset, an AC wall charger and a DC charger. A return address parcel post red bag is also included with the freight charges for easy return at any Australia Post Red Post Box. 

[6]  Is a satellite handset easy enough to use?

[A]  We think so and have chosen the Inmarsat handset as the preferred rental phone because the satellite doesn't move and it connects better in valleys etc. Just follow the simple instructions provided in the box and you'll be connected and getting help anywhere in no time.

[7]  Who do I call in an emergency with the sat phone?

[A]  In an emergency situation, your rental phone supports calls to the Triple-zero (000) service. The handset also comes programmed with the numbers you will need when travelling remote or out of normal reliable communications, such as the Royal Flying Doctors, road side assist, etc.  You can also call close friends or family to co-ordinate your rescue.

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